Terms & Conditions | Nilanjana

ZenFlow provides coaching and mentoring services for personal growth, self-reflection, habit alignment, and purpose exploration. These services are supportive and educational in nature and do not constitute therapy, psychiatric care, medical treatment, diagnosis, or emergency mental health support.

Clients are responsible for their own decisions, actions, and outcomes during and after coaching. ZenFlow supports reflection and progress, but results will vary based on personal circumstances, readiness, consistency, and follow-through.

Sessions are available by prior booking and are delivered in the format communicated at the time of scheduling. ZenFlow may update session structures, availability, or service details at any time to improve delivery and client experience.

Coaching can lead to meaningful clarity and transformation, but no specific personal, emotional, or professional outcome is guaranteed. Statements on the site describe the purpose of the coaching experience and should not be interpreted as promises of identical results for every client.

Information shared during coaching is treated with respect and discretion. Confidentiality may be limited where disclosure is required by law, where there is risk of harm, or where the client gives permission for information to be shared.

All website content, written materials, session frameworks, branding, and resources shared by ZenFlow remain the intellectual property of ZenFlow unless otherwise stated. These may not be copied, reproduced, distributed, or commercially reused without prior written permission.

This website and its services may not be used for unlawful, abusive, or misleading purposes. Users agree to engage respectfully and provide accurate information when making inquiries or bookings.

ZenFlow is not a crisis service. If you are experiencing a mental health emergency, thoughts of self-harm, or urgent medical distress, seek immediate help from a licensed mental health professional, emergency service, or local crisis resource.

ZenFlow may revise these Terms & Conditions from time to time. Continued use of the site or services after updates means you accept the revised terms.

Sessions must be booked in advance through the approved booking process. A booking is considered confirmed only after the required payment step, where applicable, has been completed, and ZenFlow reserves the right to decline or reschedule bookings if confirmation is incomplete.